What is the extended access service?
Extended Access is a local service for local patients offering evening appointments with GPs, Physiotherapists, Nurses and Health Care Assistants as well as other Voluntary Care Services that will help to improve health and wellbeing. GP and Physio appointments are also available at the weekend.
Since 1st October 2018 all practices in Bradford have been able to offer this service to their registered patients. Our plans to double provision and add 3 further satellite locations from 1/4/20 are currently on hold, due to Covid-19. However, it is hoped that these plans can be mobilised.
This is not a walk-in service.
How is the service working during Covid-19? (Please note, this information may be subject to change at very short notice with changes in legislation and restrictions/availability of workforce).
Currently, to ensure the safety of patients and clinicians, all our GP and Physio appointments are remote. Where practices have triaged patients during the day and assessed them as suitable for a telephone consultation, they are booked into the service for a call from the clinician at the agreed time.
We have continued with our Mental Health appointments and added in a new Grief and Loss Service, developed specifically during the pandemic. Again, all these appointments are remote for safety reasons.
In acknowledgement of the fact that many people are now back at work, we have carried out risk assessments at our premises to ascertain how many patients we can safely have in the building at a time, to catch up on routine appointments that have had to be cancelled during the full lockdown. We are now offering face to face appointments with our nurses for patients to access cervical screening appointments, and our HCAs are doing their blood-test clinics. You will receive a phone call from our receptionists the night before one of these appointments to check that you are not in quarantine, self-isolating, showing any symptoms of Covid-19 or have been in contact with anyone who may have.
How do I get an appointment?
The extended access service is still available by appointment only. During normal working hours your GP practice may book an appointment for you, subject to availability. They will explain more about how things may be a bit different at this time.